Frequently asked questions

• Location & Transportation

  • What airport transport is available at Hacienda Na Xamena, Ibiza Hotel?

    Guests can request car hire service.

• Sightseeing & Attractions

  • What recreational and leisure facilities are provided onsite at this hotel?

    This property provides an indoor swimming pool, spa therapy, a library, and playground alongside wedding services.

  • Are there notable attractions close to the property?
    • Playa Puerto San Miguel - 3.4 km away from this 5-star hotel.
    • Cala Benirras Beach sits 3.1 km away from this accommodation.

• Check-in/Check-out & Policies

  • What are the general policies at this 5-star hotel?

    Smoking is allowed in the Hacienda Na Xamena, Ibiza.

• Wellness & Pool

  • What wellness options does the property have?
    • Spa Menu: body wraps, pedicure, and facial treatments, as well as a head massage, a hand massage, and a foot massage.
    • Treatment Access: an additional charge applies to manicure.
    • Wellness Services: spa available at no extra cost.
  • What does the pool at this accommodation offer?

    Guests can relax in 2 outdoor swimming pools, complete with a hot tub.

• Beach & Sports

  • What sports and fitness facilities are available at the hotel?
    • Fitness Facilities: a yoga area; plus hair dryers and toiletries.
    • Sport Access: a personal trainer, available at no cost.
    • Sports Venues: guests can use a tennis court.
    • Active Recreation: fitness classes, alongside rock climbing, cycling, and ping pong.

• Parking & Accessibility

  • What parking options are available at this 5-star hotel?

    A charging station for electric vehicles is available at the accommodation for free.

  • In what ways does Hacienda Na Xamena, Ibiza support guests with special needs?

    At this accommodation, guests have access to rooms with accessible facilities and accessible bathrooms.

• Room & Bed Comfort

  • What bed and sleep options are available at this hotel?

    Each room features extra-long beds or couch beds.

• Family & Pets

  • What family services and children's amenities are available at the 5-star hotel?
    • Family Services: paid babysitting available.
    • Restricted Areas: children are not allowed in a fitness centre and a spa area.
    • Kids Dining: a kid-friendly buffet and kids' meals.

• Property Facilities & Services

  • What general amenities and property facilities are at this property?
    • Premises: the 5-star hotel is home to a convenience store and luggage storage.
    • Guest Comfort: the hotel provides valet parking and concierge service.